Shipping policy
Shipping Policy
We are committed to ensuring your order reaches you quickly and safely. Please review our shipping policy below for details on shipping rates, times, and procedures.
Processing Times
- Orders are processed within 1–3 business days (excluding weekends and holidays) after payment is received.
- During peak times or sales events, processing times may extend to 4–5 business days.
Shipping Rates
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Domestic US Shipping:
- Flat rate: $15
- Free shipping on orders over $250 (before taxes and discounts).
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International Shipping:
- Rates vary based on destination and will be calculated at checkout.
- Customers are responsible for any customs fees, duties, or taxes that may apply.
Estimated Delivery Times
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Domestic Orders:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
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International Orders:
- Delivery times vary by location and can take 7–21 business days.
Please note: Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
Order Tracking
- Once your order ships, you will receive an email confirmation with a tracking number to monitor your shipment’s progress.
- You can track your order directly through the carrier’s website or by logging into your account on our site.
Shipping Restrictions
- We do not ship to P.O. boxes or APO/FPO addresses at this time.
- Some regions may have additional shipping restrictions or extended delivery times.
Lost or Damaged Packages
- We are not responsible for packages lost or damaged during transit. However, if an issue arises, please contact us at [your email] with your order number, and we’ll assist you in filing a claim with the carrier.